Clients
SurveyShop is a division of Snap Surveys the author of Snap Survey Software. With over 20,000 users world-wide Snap is a leading survey software package and is used by all types of organisations from local government, to healthcare institutions, market research agencies and charities. See our UK Client list and our US Client list.
Quotes
"The Scotsman Publications have been users of Snap for a number of years and have used the system to carry out numerous surveys such as strategic initiatives, advertising awareness, staff attitude studies and reader panel research using various methodologies. Whether it be paper based, telephone or online, Snap has consistently proved to be an effective way of managing the whole research process through questionnaire design, to data processing and detailed quantitative analysis. Over the years, the software has developed to meet the changing needs of research professionals, whilst continuing to deliver on its core strengths of range of functionality and ease of use."
Dianne Newman, The Scotsman Publications
"As an assessment manager for a management consultant company, I put together teams to survey the employees at large mills and factories around the country. Snap helped me cut my project timelines in half so I could turn around the results much faster. By using electronic questionnaires instead of paper, I can download a thousand responses in a matter of minutes, instead of having to hire data entry staff every week. Also with Snap, I am able to sift and sort the data easily and produce custom graphs in no time. I can't imagine my job without it now."
Cindy Trahan, US
"At Silver Dialogue our research services have been underpinned by Snap survey software since 2002. Snap has enabled us to deliver an innovative and responsive multi-modal survey capability to clients, a service that has grown along with their needs and developed in-line with our business."
Nicola Stanley, Silver Dialogue Limited
"It's not about counting and sorting and percentages, all of the programs do that and we've used or examined many of them. Snap stands out because of the intuitive nature of the program, it easily makes sense. The insight and support we get from Snap's people, and the way Snap integrates with our daily routine, makes our office more efficient and effective. We're also finding new ways to apply Snap. For example, even though they aren't classic "surveys," we have begun drafting our qualitative screeners and guides for one-on-one interviews in Snap because it's easier, well formatted, and we can store routine questions and text for future use."
Robert E. Mazerov, Mazerov Research
"Snap software has been used at Bath Spa University for over twenty years. In all cases the software has performed with extreme reliability. The University recently received funding as a Centre for Excellence in Teaching and Learning in the creative industries and the support staff are using Snap to monitor students' expectations and aspirations in this ground-breaking development."
John Cooper, Bath Spa University
"As Director of a Research department that fields over 350 online survey projects per year, I consider Snap my partner in the trenches. Of all the online survey tools available, I find Snap cost effective, comprehensive and easy to use. The program is intuitive, solid in design, a real workhorse with a strong set of tools included and almost no system downtime. My staff and I lean on Snap software and staff to push my projects to a higher level that produces deeper, more insightful results."
Harry Ann Pearce, RN Magazine
Articles and Case studies
Successful benchmarking with SurveyShop
Consultants PwC and ALVA are using SurveyShop to conduct annual benchmarking studies. PwC is measuring financial management within legal practices. ALVA looks at the quality of British visitor attractions. Both consultants concluded that SurveyShop plays a pivotal role as the neutral go-between, gathering the data and only passing on results in aggregate to the survey participants. Read More
Web Surveys with the SurveyShop Research Team
Though Snap software makes it easy to get a survey up and running quickly, many of our customers are finding that a little help from SurveyShop's Research Team is a wise investment in ensuring everything goes to plan. SurveyShop's consultants will advise on survey design issues, provide solutions to tricky technical or programming problems or develop custom functions or applications to integrate with the Snap software suite. In each of the case studies we feature here, two highly capable and experienced organizations found it essential to enlist the help of SurveyShop in order to move high profile projects forward quickly and reliably. Read More
Snap SurveyShop
Find out how the SurveyShop helps the London, UK based Daily Telegraph gets closer to its two million readers and how major pensions and investment provider Scottish Equitable conducts its in-house employee surveys. Read More
SurveyShop Research Team
The SurveyShop Research Team has been set up with the aim of providing a service for the more demanding technically and research-oriented projects. This article details the services available and includes interviews with existing clients. Read More
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